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Dispute resolution process
[ Source:Chinasourcing  Date:2007-5-10  Font Size:

 

Mechanisms and procedures to attempt to resolve differences amicably and avoid costly litigation. A dispute resolution framework might include provisions that spell out the first point of contact either side would reach out to in initially raising a point of dispute. It might also include the path of escalation, as well as timetables for milestones along the problem escalation path.

 

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