India is at the forefront of the rapidly evolving Business Process Offshoring (BPO1) market and is well established as a ‘destination of choice’. Having grown manifold in size and matured in terms of service delivery capability

The State Council, or China’s Cabinet, said Monday that it has approved a plan aimed at accelerating development in the western regions through the end of 2015, a move to further narrow the country’s development gap among differ

China will keep its foreign trade policies stable this year as it’s facing a severer foreign trade situation, deputy minister of commerce Zhong Shan said Monday. Zhong said the country will encounter bigger challenges due to uncert

Here is a list of ten largest IT services deals in January. ManTech International won the biggest IT services deal announced in January, according to data from Ovum’s IT Services Contracts Analytics. The vendor was awarded a con

Post-acquisition of Portland Group, Infosys BPO is set to change gears and provide clients “transformational and business value kind of services” rather than transactional services. The company now plans to invest in the area

Over the next two to five years, 80 percent of enterprises in Europe, Middle East and Africa (EMEA) will move mission-critical applications into the cloud. This is according to Frank van Rees, MD and enterprise business lead at HP SA, wh

Infosys BPO, the subsidiary of IT services provider Infosys, is considering moving to a hub-and-edge model rather than the traditional hub-and-spoke model for its BPO centres globally. HUB-EDGE MODEL “Increasingly, clients are t

THE LOCAL unit of computer giant Dell, Inc. plans to hire as much 400 more employees here as it ramps up its business process outsourcing (BPO) operations, an official said. The company is looking to add 200 to 400 more employees to its

The Entrepreneurs‘ Symposium of Service Outsourcing Industry was held on Feb 10 in Dandong, a coastal city in Liaoning province. The Dandong municipal government plans to put forward preferential policies to attract foreign service ou

Chengdu and China Telecom signed on Feb 10 to co-establish a western cloud-computing base in Chengdu. This marks Chengdu as the third core node of the Internet Data Center (IDC) and cloud computing operation center of China Telecom after Sh

CloudStore is an catalogue of over 1,700 information and communications services from 255 suppliers available to the UK public sector, the Cabinet Office announced. All the services listed on the CloudStore are part of the G-Cloud procureme

The world has changed, whether you like it or not. The faster you accept it and faster you convert the threat to opportunity, the better it is, says HCL Technologies CEO Vineet Nayar. In an interview to Sudeshna Sen , the head of India&rsqu

A push towards the lucrative area of writing software will be Cebu’s strategy to improve its information technology-business process outsourcing (IT-BPO) industry, said an investment promotions official during an economic briefing on

Intercall, a communications outsourcing specialist company, is creating 15 jobs as the company develops and enters a partnership with Vodafone Ireland. Intercall managing director Niall Kelleher said that, while Intercall experienced a dif

CTG Health Solutions, a leading healthcare information technology (IT) consulting firm and a business unit of CTG, an international IT solutions and services company, announced today that it was awarded first place, Category Leader in the P

“It’s all been very quiet and seems quite fragmented about who is doing what.” Don Christie, co-chairman of NZ Rise says it is not at all clear what is happening with government IT procurement. NZRise is a non-profit inco

Social media is often touted as being free. While many of the tools such as Facebook and Twitter are free, social media is time and labor intensive. The cost of devising and implementing a successful social media strategy that gets results

Before I first started working on the SEO for the OZHut group of stores, I had contacted a few SEO companies out there at the time to see how much they wanted to charge and what sort of methodology they employed. Most of the answers we got

Infotech Enterprises, a leading global engineering services and solutions provider, has been named to The International Association of Outsourcing Professionals® annual ranking of the world’s best outsourcing service providers and

In what would be one of the largest managed service outsourcing deals in telecom, Reliance Communications (RCom) has shortlisted top vendors Ericsson, Alcatel-Lucent, Huawei Technologies and ZTE for a $3-billion five-year contract. Unlike

City councilors are scrutinizing the mayor’s plan to privatize the municipal Information Technology department before a potential vote tomorrow night. Stephen Zanni wants to scrap the four-employee IT department in favor of Retrofit

German regional airline Eurowings has selected Lufthansa Systems to provide data center operations and SAP application management and hosting. The operation of the data center comprises around ten applications that are vital to its flight

Job title: Marketing Assistant Job description: Temporary, contract marketing assistant for marketing/sales department. Duties include managing conference logistics, maintaining calendars and updating the website. 2-3 years of marketin

Job title: Database Analyst Job description: University information systems department seeks a database analyst to de-dupe marketing database records and ensure data quality and integrity within their CRM system. Must have CRM knowledg

Job title: Business Development Director Job description: Analyze market to identify business development opportunities and develop strategic plans to secure short and long term growth of Medicare Advantage products. Previous experienc

Job title: Solution Consultant - Manufacturing Job description: Meet with manufacturing clients to understand business requirements; design adequate solutions and coordinate and monitor teams during testing and deployment of software.

Job title: Business Development Manager Job description: Business Development Manager desired for a full time position with telecommuting options and required international travel. Will develop accounts domestically and internationally

Growth in India’s exports of IT services, business process outsourcing and related services is forecast to drop to 11 to 14 percent in the Indian fiscal year to March 31, 2013 from an estimated 16.3 percent in the current fiscal year,

More than 1,100 jobs from central government departments and agencies were outsourced to the private sector in the last financial year, new research has uncovered. The findings, uncovered through a series of questions tabled by former Labo

The year 2011-12 characterizes a landmark year as aggregate revenue for the Indian IT-BPO sector is estimated to cross USD 101 billion. Continuing as the bastion for the sector, exports accounted for ~USD 69 billion, growing by 16.3 percent